We are a full service & solution provider for PC Desktop support. Our in-house service technicians will fix your PC problems, resolve spyware and virus infections, and troubleshoot equipment or perform hardware installations & upgrades regardless of where you purchased your equipment.

We offer the following services, broken down into two general pricing ranges, with existing customers (customers that have existing subscription services with us) getting free services and/or a discount.

The following pricing table is for "Walk-In" services. On-site support is also available at our standard hourly rate.

SERVICE	Current Members/Subscribers	General Public
Spyware/Adware PC Cleanup	FREE (1st Hour), $25.00 Addl. Hr(s)	$35.00/Hour
Advanced Spyware, Adware, Virus Cleanup	$25.00/Hour	$35.00/Hour
Virus Detection & Removal	FREE (1st Hour), $25.00/Hour	$35.00/Hour
Operating System Re-Installation	$45.00	$65.00
Setup Dial-Up Connection	FREE	N/A
Install PCI/Simple Device	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Install Hard Drive	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Install Hard Drive w/Data Transfer	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Memory Upgrade, RAM Installation	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Install Software Application	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Update Modem/Device Drivers	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Flash BIOS	FREE (1st 30min), $25.00 Addl. Hr(s)	$35.00/Hour
Data Backup	$35.00/Hour	$45.00/Hour
Data Recovery	$35.00/Hour	$45.00/Hour
Program/Internet Training	$35.00/Hour	$45.00/Hour

• When hourly rates are involved, there is a 1 hour minimum with additional time billed in 1/2 hour intervals thereafter.
• All hardware, software and related equipment left for more than 90 days of repair date is considered abandoned and becomes property of KAW Networks, Limited.